How to deal with a Random Service Crash in Windows VPS (1 Free Visual guide)


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You might experience a Random Service Crash in Windows VPS. What did you do? Why do random service crashes on Windows VPS occur and how to deal with it? This tutorial will answer you.

What is a Random Service Crash in Windows VPS and How to Deal With It?

A Random Service Crash in Windows VPS may occur because of some failure or errors. Computer crashes come about when a computer program such as an operating system or a software application fails to respond and exit. That is most commonly caused by an overheating in the computer device and the Central Processing Unit (CPU). They also occur because of entering incorrect or undefined orders that can confuse and frustrate the program to the point of crash.

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Most applications have implemented methods of dealing with this issue, and there are also ways to overcome such matters in Windows VPS. Therefore, in this article, we will explain a random service crash in Windows VPS. First, let us tell you why a random service crash in Windows VPS on Windows VPS occur?

Random Service Crash in Windows VPS

Why do Random Service Crashes on Windows VPS occur?

Windows VPS is a relatively demanding environment with quite heavy default services such as DNS, SmarterMail, MS SQL, MySQL, and IIS. These Windows VPS services demand a significant amount of resources such as CPU, RAM, and Disk space. When your VPS can’t provide these services with the required amount of storage or space, they will get crashed. Usually, Random Service Crash on Windows VPS occurs when the VPS uses a great deal of allocated RAM and CPU resources.

What happens during a Random Service Crash in Windows VPS?

  • These errors may occur if any of your VPS services have been crashed
  • Some of the VPS services may stop automatically (These services can be WebsitePanel, SmarterMail, MS SQL, MySQL, and other services).
  • You may find that issue due to the SmarterMail service crash. In this case, it’s not possible to connect to the SmarterMail web interface.
  • It probably affects the WebsitePanel URL and causes it to ends in error after loading for a long time.
  • After passing some hours or days, a random service crash may reappear. 
  • Your web pages backed by MySQL will show connectivity errors.
  • You may check the MS SQL service when your applications failed to connect to the MS SQL database, and you find the MS SQL service in the stopped status (You can restart the MS SQL service manually and your database – app connections become normal)

What to do For Solving a Random Service Crash in Windows VPS?

In case you face a Random Service Crash in Windows VPS, go through the following checkpoints:

1. Go to the Windows Task Manager to Check the Usage of Your VPS’s CPU and its RAM.

First, Right-click on the Task Bar. Select Start and find  Task Manager. The task manager will open as shown in the following picture:

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Now, click on the Performance Tab.

Note that this will display the current usage of RAM and CPU on your VPS. If the RAM and the CPU usage of your VPS are above 90%, some VPS services fail to function appropriately.

2. Check Disk space Usage of VPS

For this step, first, go to Start. Then click on Computer.

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Note that the current VPS disk space usage will display here. If your disk space usage is more than 95%, again, some of your VPS services won’t function properly. To free up disk space, you can delete unwanted data to release some disk space. You can also purchase additional VPS disk space. For this step, first, go to Start. Then click on Computer.

3. Service Recovery Properties Configuration

Follow these mentioned steps to configure Services to recover automatically after a crash.

  • Go to the Start menu
  • Execute Run
  • Type services.msc
  • Click OK
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  • In Services Window, find the service you want to configure.
  • Right-click on the name of the service.
  •  Click on Properties.
  • In the Service Properties Window, Click on the Recovery tab.
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  • Select the dropdown option of the Restart the Service in the First Failure.
  • In the Second failure Dropdown, select the  Restart the Service.
  • Select the  Restart the Service in the Third failure dropdown option.
  • Click on Apply and then OK.

You can also set other properties such as Restart the service after 1 minute or Reset Failure Counter after n days from the occurring of the crash. For every service that you want to configure for automatic recovery, repeat the above steps.

4. Through Event Viewer, determine the root cause of Service Crash

If you wish to solve the Random Service Crash in Windows VPS by Event Viewer, do the following steps:

  • Go to the Start menu.
  • Perform Run.
  • Type eventvwr command.
  • Click OK.
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  • Now, search for finding Windows Log in Event Viewer Window.
  •  Check Application and System logs.
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  • Find the Error logs recently registered for that service.
  • Click on Log entry.

Note Event Viewer is a tool used for checking logs of various warnings and errors registered on VPS. Each application/program or service crash is logged in the Event viewer with sufficient information to inform of the error or whereabouts of the problem most times. You can simply solve a random service crash in Windows VPS, here. 

The event viewer will usually be available at C:\Windows\system32\eventvwr.exe that showing the application event logs once launched.

In the General tab, a complete description of the log of the error is available. It will give us valuable information about the history of the event ID, users, sources, exception codes, and more. For more info on a registered log, you can use the exception window to Google it because the exception code will explain what this error means.


Random Service Crash in Windows VPS may also occur because of the hardware overheating. It may notably take place in the Central Processing Unit (CPU) of your computer. Before checking for software-related causes, we recommend you take a look at the cooling systems of your PC.



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